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KADAK Products Ltd. is proud of its record for providing the very best in technical support to licensed users of its software products.

It is encouraging to note that since 1980, our records indicate that very few developers require more than one hour of technical support in total. As one AMX user put it:

"I would like to praise your product for its efficient and flawless operation. It is such a pleasure to work with knowledgeable, patient support people."
 
Michael D. Madden
Design Manager, Honeywell Protection Services


  Features

Prompt and courteous technical support
Reference Manuals highlight the answers to the most common technical support questions
Sample programs provided
Source code included to ease updates
Software updates included for the product warranty period
Software reliability field-proven since 1980


  Technical Support

Each KADAK software product purchase includes automatic software updates during the initial product warranty period.

Engineering Change Notices (ECNs) in the form of written notices and/or file replacements are issued as necessary to update software modules which have been modified or repaired. Updates are limited to fault repairs and minor product enhancements. In many cases, updates are simply required to ensure compatibility with new releases of the various software development tools supported by KADAK.

To reach us, please fill out our Request Form. Be sure to provide your name and email address and, in the comment section, briefly describe the nature of your technical issue.



  Current Product Versions

The following table lists the version number for the current release of each AMX kernel and related software products.

 
Processor
Family:
 AMX RTOS 
 KwikLook 
and TAPS
AMX/FS
File
System
ARM v1.13a v1.10a
Thumb v1.13a v1.10a
PowerPC v1.13a v1.10a
ColdFire v1.13a v1.10a
68000 v3.13a v1.10a
MIPS32 v1.13a v1.10a
386/ET (protected mode) v3.13a v1.10a
80x86 (real mode)
(TAPS not included)
v3.08a v1.09a

 
The following table lists the version number for the current release of KADAK's network and GUI software products.

 
Processor
Family:
KwikNet
TCP/IP
Stack
KwikPeg
GUI
ARM, Thumb
PowerPC
ColdFire, 68000
MIPS32 (end of life)
 
386/ET (protected mode)
80x86 (real mode)
v3.01a v2.00a
(end of life)
Blackfin v3.01a  


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